{"id":6,"date":"2026-03-16T07:38:37","date_gmt":"2026-03-16T07:38:37","guid":{"rendered":"https:\/\/krowsden.com\/?page_id=6"},"modified":"2026-03-16T10:04:21","modified_gmt":"2026-03-16T10:04:21","slug":"contact","status":"publish","type":"page","link":"https:\/\/krowsden.com\/?page_id=6","title":{"rendered":"Contact"},"content":{"rendered":"\n<p><strong>Get in Touch With the Den<\/strong><\/p>\n\n\n\n<p>Every shop has a front door.<\/p>\n\n\n\n<p>At <strong>Krow\u2019s Den<\/strong>, ours is always open\u2014whether you have a question about a piece, need help with an order, or just want to say hello after discovering something interesting in the shop or during one of our livestreams.<\/p>\n\n\n\n<p>We\u2019re a small creative operation based in <strong>New South Wales<\/strong>, and we do our best to respond to messages as quickly as possible.<\/p>\n\n\n\n<p>If you\u2019re reaching out about an order, including your <strong>order number<\/strong> in the message helps us track things down faster.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Email the Den<\/h2>\n\n\n\n<p>For different types of inquiries, you can reach us at the following addresses:<\/p>\n\n\n\n<p><strong>General Administration<\/strong><br><a>admin@krowsden.com<\/a><\/p>\n\n\n\n<p><strong>Shop &amp; Product Questions<\/strong><br><a>shop@krowsden.com<\/a><\/p>\n\n\n\n<p><strong>Customer Service &amp; Orders<\/strong><br><a>customerservice@krowsden.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What You Can Contact Us About<\/h2>\n\n\n\n<p>People usually reach out for things like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Questions about jewelry pieces or materials<\/li>\n\n\n\n<li>Help with orders or shipping updates<\/li>\n\n\n\n<li>Returns or refund requests<\/li>\n\n\n\n<li>Questions about live sales or upcoming streams<\/li>\n\n\n\n<li>Collaboration or media inquiries<\/li>\n<\/ul>\n\n\n\n<p>If you\u2019re unsure which email to use, don\u2019t worry\u2014any message will eventually find its way to the right corner of the Den.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Response Time<\/h2>\n\n\n\n<p>We aim to respond to most messages within <strong>24\u201348 hours<\/strong>, though response times may vary slightly during weekends, holidays, or busy livestream periods.<\/p>\n\n\n\n<p>Every message is read by a real human\u2014no bots hiding in the walls.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Live Sales &amp; Community<\/h2>\n\n\n\n<p>Many customers first discover Krow\u2019s Den during our <strong>live jewelry streams on Facebook and eBay<\/strong>, where we showcase vintage finds, handcrafted pieces, and unusual stones.<\/p>\n\n\n\n<p>If you saw something during a live event and have a question afterward, feel free to reach out through the emails above.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">A Note From the Founders<\/h2>\n\n\n\n<p>Krow\u2019s Den started as a shared creative project between <strong>Kay-os and Crow Medicine<\/strong>, two writers and collectors who believe the best objects carry stories inside them.<\/p>\n\n\n\n<p>So if you have a question about a piece\u2014or simply want to talk jewelry, gemstones, or vintage treasures\u2014you\u2019re always welcome to reach out.<\/p>\n\n\n\n<p>The Den is listening.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Get in Touch With the Den Every shop has a front door. At Krow\u2019s Den, ours is always open\u2014whether you have a question about a piece, need help with an order, or just want to say hello after discovering something interesting in the shop or during one of our livestreams. We\u2019re a small creative operation [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact - Krow&#039;s Den<\/title>\n<meta name=\"description\" content=\"Contact Krow\u2019s Den for jewelry inquiries, orders, customer support, or live sale questions. 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