{"id":2,"date":"2026-03-13T08:03:08","date_gmt":"2026-03-13T08:03:08","guid":{"rendered":"http:\/\/krowsden.com\/?page_id=2"},"modified":"2026-03-16T09:58:13","modified_gmt":"2026-03-16T09:58:13","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/krowsden.com\/?page_id=2","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p><strong>Krow\u2019s Den<\/strong><br>Last updated: March 2026<\/p>\n\n\n\n<p>Krow\u2019s Den respects your privacy. We run this shop the same way we run our lives\u2014honestly and without unnecessary nonsense. This page explains what information we collect, why we collect it, and how it\u2019s used.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Information We Collect<\/h2>\n\n\n\n<p>When you interact with Krow\u2019s Den, we may collect a few basic types of information:<\/p>\n\n\n\n<p><strong>Information you provide directly<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Shipping and billing address<\/li>\n\n\n\n<li>Payment details (processed through secure payment providers)<\/li>\n\n\n\n<li>Messages you send us<\/li>\n<\/ul>\n\n\n\n<p><strong>Automatic information<\/strong><br>Like most websites, some data is collected automatically through cookies and analytics tools, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Browser type<\/li>\n\n\n\n<li>Device information<\/li>\n\n\n\n<li>Pages visited on our site<\/li>\n\n\n\n<li>General location information<\/li>\n<\/ul>\n\n\n\n<p>This helps us understand how people use the site so we can improve it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How We Use Your Information<\/h2>\n\n\n\n<p>Your information may be used to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process and ship orders<\/li>\n\n\n\n<li>Communicate about purchases or customer support<\/li>\n\n\n\n<li>Send updates about new items, livestreams, or promotions (only if you subscribe)<\/li>\n\n\n\n<li>Improve the performance and usability of the website<\/li>\n\n\n\n<li>Prevent fraud or suspicious activity<\/li>\n<\/ul>\n\n\n\n<p>We only collect information that helps us run the shop properly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Payment Security<\/h2>\n\n\n\n<p>Payments are processed through secure third-party platforms such as <strong>PayPal, Stripe, eBay, or other trusted providers<\/strong>. Krow\u2019s Den does <strong>not store full credit card numbers<\/strong> on our servers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Sharing of Information<\/h2>\n\n\n\n<p>We do not sell or rent your personal information.<\/p>\n\n\n\n<p>Information may only be shared with trusted services that help us operate the shop, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment processors<\/li>\n\n\n\n<li>Shipping carriers<\/li>\n\n\n\n<li>Website hosting services<\/li>\n\n\n\n<li>Analytics providers<\/li>\n<\/ul>\n\n\n\n<p>These services only receive the information necessary to perform their function.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\n\n\n\n<p>Our website may use cookies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Remember site preferences<\/li>\n\n\n\n<li>Track site traffic and usage<\/li>\n\n\n\n<li>Improve the overall experience<\/li>\n<\/ul>\n\n\n\n<p>You can disable cookies through your browser settings if you prefer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Third-Party Links<\/h2>\n\n\n\n<p>Krow\u2019s Den may link to third-party platforms such as <strong>eBay, Facebook, or social media services<\/strong>. Those platforms operate under their own privacy policies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Your Rights<\/h2>\n\n\n\n<p>Depending on your location, you may have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Request access to your personal data<\/li>\n\n\n\n<li>Request correction or deletion of your information<\/li>\n\n\n\n<li>Opt out of marketing communications<\/li>\n<\/ul>\n\n\n\n<p>To request changes or ask questions, contact us through the website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Policy Updates<\/h2>\n\n\n\n<p>From time to time we may update this policy to reflect changes to the website or legal requirements. Updates will be posted on this page.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">Returns &amp; Refund Policy<\/h1>\n\n\n\n<p><strong>Krow\u2019s Den<\/strong><\/p>\n\n\n\n<p>We want you to love what you find in the Den. Because many of our items are <strong>vintage, handcrafted, or one-of-a-kind<\/strong>, our return policy is designed to be fair while protecting the uniqueness of the pieces we sell.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Return Window<\/h2>\n\n\n\n<p>Returns may be requested within <strong>14 days of delivery<\/strong>.<\/p>\n\n\n\n<p>To begin a return, contact us through the website with your order number and reason for the request.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Eligible Returns<\/h2>\n\n\n\n<p>Items may be eligible for return if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item arrived damaged<\/li>\n\n\n\n<li>The item was significantly different from the description<\/li>\n\n\n\n<li>There was an error with the order<\/li>\n<\/ul>\n\n\n\n<p>Returned items must be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In original condition<\/li>\n\n\n\n<li>Unworn and undamaged<\/li>\n\n\n\n<li>Returned with original packaging when possible<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Non-Returnable Items<\/h2>\n\n\n\n<p>Because many of our items are unique or personal items, certain products may not be eligible for return, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stockings or worn apparel<\/li>\n\n\n\n<li>Custom or modified pieces<\/li>\n\n\n\n<li>Clearance or final sale items<\/li>\n<\/ul>\n\n\n\n<p>These exceptions will always be noted in the listing when applicable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p>Once a returned item is received and inspected, we will notify you regarding approval of the refund.<\/p>\n\n\n\n<p>Approved refunds are typically issued to the <strong>original payment method<\/strong> within a few business days depending on the payment provider.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Return Shipping<\/h2>\n\n\n\n<p>Unless an item arrives damaged or incorrect, <strong>return shipping costs are the responsibility of the buyer<\/strong>.<\/p>\n\n\n\n<p>We recommend using tracked shipping for any return.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Damaged or Incorrect Orders<\/h2>\n\n\n\n<p>If an item arrives damaged or incorrect, please contact us within <strong>48 hours of delivery<\/strong> and include photos of the item and packaging. We will work quickly to make it right.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n\n\n\n<p>Because many pieces in the Den are one-of-a-kind, exchanges are not always possible. If an exchange is available, we\u2019ll gladly arrange it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Live Sale Purchases<\/h2>\n\n\n\n<p>Items purchased during <strong>live streams or auctions<\/strong> (such as eBay live sales) may be subject to the policies of that platform in addition to this policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Questions<\/h2>\n\n\n\n<p>If you ever have questions about a piece, sizing, materials, or condition, we\u2019re always happy to help before purchase.<\/p>\n\n\n\n<p>The goal is simple:<br><strong>beautiful pieces, fair policies, and happy customers.<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Krow\u2019s DenLast updated: March 2026 Krow\u2019s Den respects your privacy. We run this shop the same way we run our lives\u2014honestly and without unnecessary nonsense. This page explains what information we collect, why we collect it, and how it\u2019s used. Information We Collect When you interact with Krow\u2019s Den, we may collect a few basic [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Krow&#039;s Den<\/title>\n<meta name=\"description\" content=\"Learn how Krow\u2019s Den collects, uses, and protects customer information when shopping for jewelry, accessories, and vintage pieces online.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/krowsden.com\/?page_id=2\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - 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